About Us

Our core values are:


  • Customer Centriccontent

You are at the heart of everything we do.  We will keep you informed every step of the way, giving your project the time and resources it needs regardless of size. We
only work with a small number of projects at any one time to ensure this level of personal attention.

  • Knowledgeable

All our team are highly experienced in their own field. Your project will therefore only ever be handled by a senior professional throughout all stages of design, set-up, fieldwork and analysis.

  • Innovative

We provide innovative research solutions based on your specific needs and budgets from questionnaire design to full service provision.  Our work patterns reflect the needs of your project rather than being traditionally 9-5 based, giving you the outcomes you need when you need them.

  • Cost efficient

We are not subject to the same overheads of larger agencies and therefore can often provide more cost effective solutions.


Our team:

We have an executive team of 5 experienced individuals from market research, marketing, management consulting and academic backgrounds, each with 10 or more years’ experience. We also have experience from both a client and agency perspective.
We have 4 experienced group and depth moderators within the team.  All data coding and charting are also carried out at executive level.


We do not have junior team members, therefore ensuring that all elements of the project are handled by a senior staff member.


Fiona is the main client contact on all projects. She adopts a very ‘hands on’ approach and whilst supported by other members of the team she designs the solution, project manages the project and reports on the findings of every project.


Fiona Norman – Who am I?


Fiona FNResearch MD

I am Fiona Norman and I am an experienced research professional, having worked in a dedicated market research role for the past 23 years. I began my career in London with one of the big international research agencies and the returned to Northern Ireland a few years later to work for a local research agency.

During this time I have worked with most of the top local blue chip companies, government departments and agencies and not for profit sectors. I am an experienced practitioner of both quantitative and qualitative methodologies.

20years Stamp

I established FNResearch in April 2011 and am now supported by a highly experienced and knowledgable team.


Whether you have only just started thinking about market research or know exactly what your requirements are, why not get in touch for an informal chat?